This Privacy Policy describes how Live Oak Dynamics LLC ("we," "us," or "our") collects, uses, and discloses information when you use our website, mobile applications, and related digital services (collectively, the "Services").
Each mobile application published by Live Oak Dynamics LLC is governed by this Privacy Policy unless a specific application explicitly links to a separate, dedicated policy.
1. Information We Collect
We may collect information directly from you, automatically through your device, or from third-party service providers depending on the specific application used:
- Information You Provide: Account details (name, email address), user-generated content, customer support inquiries, and preferences.
- Device and Usage Data: Device identifiers, operating system version, hardware model, IP address, general geographic location (such as country or city), and in-app interaction metrics (e.g., feature usage, session duration).
- Device Permissions: With your explicit permission, certain applications may request access to device features such as the camera, photo library, location services, or local storage to enable core application functionality. You can adjust these permissions at any time via your device settings.
- Payment Information: In-app purchases, digital goods, and subscriptions are processed directly through platform distribution channels (such as the Apple App Store or Google Play Store). We do not store or process your complete payment card credentials.
2. How We Use Information
We use collected information to:
- Operate, maintain, and enhance our mobile applications and digital products.
- Process transactions and manage user accounts or subscriptions.
- Diagnose technical issues, monitor crash reports, and analyze usage patterns.
- Respond to customer support requests and provide operational updates.
- Comply with applicable legal obligations and enforce our terms.
3. Sharing of Information
We do not sell your personal data. We may share information under the following limited circumstances:
- Service Providers: Third-party vendors providing infrastructure, analytics, crash reporting, user authentication, and customer support services, bound by confidentiality obligations.
- Platform Providers: Operating system and app distribution platforms (e.g., Apple, Google) to facilitate in-app purchases and analytics.
- Legal Compliance: When required by applicable law, regulation, legal process, or governmental request.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
4. Data Retention and Security
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. We implement commercially reasonable technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse.
5. Children's Privacy
Our Services are not directed to children under the age of 13 (or higher minimum age depending on jurisdiction). We do not knowingly collect personal information from children without verified parental consent. If we become aware that a child has provided us with personal data, we take steps to promptly delete such information.
6. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Accessing, correcting, or requesting deletion of your personal data.
- Revoking device-level permissions (camera, location, notifications) at any time.
- Opting out of non-essential analytics tracking via device or in-app settings.
To exercise these rights, please contact us at support@liveoakdynamics.com.
7. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Entity: Live Oak Dynamics LLC
Email: support@liveoakdynamics.com